Shipping & Handling
We apply shipping charges to all orders. Our team strives to partner with the most reliable and cost-effective couriers to ensure your order is delivered promptly and securely. Competitive international shipping options are also available for overseas customers.
Delivery Schedule
For estimated delivery times and detailed information, please refer to the FAQ section of our “Contact Us” page.
Backorders
In the event that an item is temporarily out of stock, it will be placed on backorder. You will be promptly notified and given the option to either wait for restock or cancel your order for a full refund.
Payment Security
All credit card transactions are processed securely. Card information is encrypted using 256-bit encryption technology and is only decrypted once securely received by our systems. We do not store credit card details in plain text on our website.
Product Guarantee
Each cricket bat we manufacture is crafted with care and precision. However, please be aware that due to the natural properties of willow — a softwood selected for its performance qualities — bats are subject to wear and tear from regular use. The lifespan of a bat depends on the frequency and intensity of play; daily use will naturally result in faster wear compared to occasional use. For guidance and details on Warranty, please refer to our Warranty page.
Returns & Warranty
Please consult the Returns section of our website for complete information on returns, exchanges, and warranty policies.
Contacting Us
For any inquiries or assistance, you may contact us via email at contact@mipksports.com or by using the Contact Us form available on our website.
Privacy Policy
MIPK Sports is committed to protecting your privacy. We do not share customer information with third parties, except as necessary to process and fulfill your order. Any third-party partners involved in order processing are contractually obligated to maintain the confidentiality of your information and not disclose it further.